How to Deep Clean Wool Carpet

Using the Hot Water Extraction (HWE) Method with Performance Plus.

Organic soils, such as food spills, beverages, body oils, and general grime from human activity, which is commonly found around pubs, restaurants, offices, community buildings, and childcare facilities, are acidic in nature. They bind strongly to carpet fibres and attract further soiling. To remove them effectively, a powerful alkaline pre-spray is required to break down and suspend the contaminants for extraction. Performance Plus is designed specifically for this purpose — The wool-friendly formula effectively breaks down tough soils, making extraction easier. It prevents re-soiling and extends cleanliness.

The Hot Water Extraction (HWE) method is the most effective process for deep carpet cleaning. It combines heat, agitation, and high-pressure rinsing to flush out embedded soil, detergents, and residues from deep within the carpet pile. This method is ideal for restorative cleaning, where a full soil removal is needed, rejuvenating heavily used or neglected carpets and restoring fibre brightness, texture, and cleanliness.

Important Note

Cleaning Wool Carpets
When cleaning wool carpets, you must use extra care, as elevated levels of alkalinity and over-wetting can easily damage the wool fibres. Always use a WoolSafe-certified product when cleaning wool products to prevent unnecessary damage.

Prespray

Dilute 1:32 (30mL/1Lt)

The wool friendly Performance Plus effectively breaks down tough soils, making extraction easier. It prevents re-soiling and extends cleanliness.

Acid Rinse

Dilute 1:250 (4ml/1Lt)

Rinse Pro enhances rinsing, neutralises pH to protect delicate fibres, prevents resoiling, safeguards fibres, and stabilises dyes. These features help maintain the cleanliness, appearance, and longevity of carpets, particularly natural fibres.

The Process

  1. Pre-Vacuum

    Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling makes up 80% of the soil in the carpet)

  2. Prespray

    Using a sprayer, apply the Performance Plus, diluted 1:32 (30ml/1Lt), evenly across the surface and agitate. Allow the Performance Plus prespray at least 5 minutes dwell time to break down oils, greases, & bonded soils, ensuring they are suspended for effective removal during extraction.

  3. Rinse / Extract

    Using a hot water extraction machine, rinse the carpet with the Rinse Pro to neutralise the carpet fibres preventing damage and leaving the carpet with a soft touch feel.

  4. Dry / Rake

    Accelerate drying by using air movers or ensuring good ventilation. Rake or groom the carpet pile to lift fibres, speed drying, and leave a uniform appearance.

Further Notes

  • Pre-Treating Stains

    Start with a full carpet clean before tackling individual stains, as many will come out during extraction. However, pretreat stubborn spots with a multi-spotter such as Actichem Conquer before extraction to improve removal success. Always identify the stain type, such as tannin, oil, or protein, and choose the correct spotting solution if needed after extraction.

  • Speed up Drying

    Speed up drying with air movers, dehumidifiers, or HVAC systems to prevent wick-back and mould growth.

  • Booster

    Colloidal Boost is a cleaning booster additive. It is a concentrated blend of the best of modern cleaning and stain removal technology. The beauty of Colloidal Boost is that it doesn’t rely on harsh solvents or alkaline cleaning agents, but uses smart chemical technology to achieve it’s brilliant results, making it an ideal product for use in professional carpet and upholstery cleaning.

    • 10 – 20ml per ready-to-use litre of prespray solution.
  • Spotting

    Always identify the type of stain, such as tannin, oil, or protein, and select the corresponding spotting solution. This is made easy with the Actichem Spotting Guide.

Where To Buy

Performance Plus

The ultimate wool safe, multi-task prespray detergent.

The ultimate wool safe, multi-task prespray detergent.

Find a Stockist

Additional Resources

Carpet Spotting Chart

Charts

PDF (73 KB)
Download Carpet Spotting Chart

Deep Dive Into Carpet Presprays | Webinar Whitepaper

PDF (2 MB)
Download Deep Dive Into Carpet Presprays | Webinar Whitepaper

Encapsulation Cleaning Deep Dive | Webinar Whitepaper

PDF (3 MB)
Download Encapsulation Cleaning Deep Dive | Webinar Whitepaper

Wool Carpet Cleaning Choice Chart

Charts

PDF (1 MB)
Download Wool Carpet Cleaning Choice Chart