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Our Customer Promise

December 13th, 2024 | Actichem News

We’re a family-owned company who have been providing high performance cleaning and protection products out of Newcastle, NSW since 1999.

OUR PURPOSE. 
At Actichem our purpose is to increase our customer’s confidence, capabilities and businesses tenfold.

OUR MISSION. 
At Actichem our mission is to increase our customer’s productivity through solving cleaning challenges.

Four Key Areas of Expertise

Unbeatable Expertise & Innovation

At Actichem, we specialise in four key areas of the cleaning industry, offering technical advice and expertise to boost your confidence and capabilities, helping you tackle any challenge and increase your productivity.

DISASTER RESTORATION
We’re the market-leaders for disaster recovery cleaning products in Australia, with a comprehensive range of premium solutions tailored for every application. Our products are designed to ensure safe, smooth and rapid restoration. Reliable results for odour control, fire and flood clean-up, bio-hazard and trauma cleaning and mould removal.
• Mould Removers
• Bio-Hazard Cleaners & Sanitisers
• Fire Damage Clean-Up Products
• Flood Clean-Up Products

JANITORIAL & COMMERCIAL CLEANING
Designed to perform at their best, every time you use them. Our high performance commercial range covers everything from carpet care to disaster restoration, janitorial and healthcare products.
• Responsibly Green Range
• Maintenance Cleaners
• Washroom & Sanitisation Cleaning
• Kitchen & Food Area Cleaners
• Industrial Cleaners
• Hospital Grade Disinfectants

CARPET & FABRIC CARE
Specially-formulated products for carpet and other fabrics that provide dependable results and unmatched quality. We’ve spent years perfecting our carpet and fabric cleaning technology so you can depend on our products in your cleaning processes right down to the final thread, every time.
• Steam Extraction Cleaning
• Encapsulation Cleaning
• Upholstery & Fine Fabric Cleaning
• Spotters

NATURAL STONE & TILE CARE
Designed for high performance cleaning with the special care and protection needed for naturally beautiful surfaces. From specialised penetrating sealers for natural stone through to problem solving solutions for oil spots and graffiti, our comprehensive and specialised range has the solution you need.
• Acidic, Alkaline Cleaners & Neutral Detergents
• Floor Strippers & Coating Removers
• Floor Coatings & Topical Sealers
• Concrete Densifiers & Sealers
• Penetrating Sealers
• Natural Stone Polishers

What Do We Provide You?

Unmatched Support & Resources

Discover the unparalleled support and resources we provide to boost your productivity and growth by solving cleaning challenges.

  • Challenge Solutions Poster: The A3 QR code poster, made from core-flute, is an invaluable resource for quick instore solutions. The doorway to a library of solution guides, ensures there is always an answer when needed.
  • Training Webinars: Increase your staff’s knowledge of the chemistry behind cleaning to give them the capabilities to provide the right solution for every problem.
  • Supporting Documents: A comprehensive library of supporting documents including, product info sheets, SDSs, charts, guides and more.
  • Access to the Knowledge Centre: An ever growing library of professional solutions for professional cleaners. Allowing you to always have the right solution to your customer’s
    cleaning challenges.
  • Direct Access to the Manufacturer: Unlimited access to cleaning and chemistry experts. No cost & no wait time, ensure that any cleaning challenge or product query you may have will be addressed at the time of need. Giving you peace of mind knowing there will always be a solution to any cleaning challenge that may arise.

Key Products

Cleaning, restoration & maintenance solutions

T&G Cleaner LF 
Low foam tile cleaner & degreaser.

T&G Power
Super strength hard floor cleaner & degreaser.

T&G Restore
Acid cleaner for hard surfaces. 

Mould Exterminator
Mould, mildew & mould stain remover

Percide
AUST L 332284
Hospital grade disinfectant & mould remover.

Thymox
AUST L 400439
Botanical, hospital-grade disinfectant derived from Thymol.

System 7 Pads
Speciality melamine cleaning &
maintenance pads.

Biosan II
AUST L 332364
Hospital grade disinfectant & micro-organism decontaminant.

Conquer
Multi-tasking stain remover
for carpets & upholstery.

What Makes Us Different?

Increasing productivity through solving cleaning challenges.

We increase your productivity through solving your cleaning challenges.
This is achieved by:

  • Industry leading problem solving & technical assistance.
  • Continuous innovation backed up by over 30 years of experience and collaboration with world-renowned chemistry experts.
  • Offering in-stock Australian made products.
  • Certified, independently tested products.
GECA Certified logo png

The Actichem Experience.

Customer Testimonials

Hear from our current end users.

VALUED CLIENT
Personally I appreciate everything that the Actichem do for the cleaning and specifically carpet and fabric cleaning industry and how ahead of it you guys are and always have a solution for a problem if you happen to come across one.

I wasted a lot of time, energy and most of all money on all other brands of chemicals over the years and if I can help someone fast track their knowledge and go straight to the best, being Actichem, I always do.

STEAMATIC HQ
We work primarily with the Disaster Restoration product range, this gives us the ability to tailor the chemical to the particular job. Coupled with chemicals form other ranges, we can always find a solution for a job.

Actichem supplements our general business by providing great chemicals for the tasks we are required to do day in, day out. It has allowed us to have one supplier across the country for essentially all of our chemicals.

Actichem representatives always answer their phone, or return calls to answer questions about products, or provide quick service when ordering.

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Join us for a free webinar!

Don’t miss this exclusive opportunity to discover the powerful, productivity-enhancing benefits of encapsulation carpet cleaning. This advanced technique is designed to tackle tough cleaning challenges effectively, save time, and reduce resoiling. Whether you’re new to encapsulation or looking to refine your skills, this session will give you the insight and tools you need to increase your efficiency on the job and achieve outstanding results.

Date: Tuesday 26th November

Time: 9:00am

 - 9:30am AEDT

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Restoration Handbook Download

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Stone Handbook Download

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Actichem Catalogue Download

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